Menlo Park Auto Repair

Mon - Fri: 6:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
CLOSED: New Years Day, Easter, Memorial Day, Labor Day, Thanksgiving and Christmas Day.Call Us!(650) 325-1280
4
Demand Force

You have listed my old vehicle, Liberty. This service was for 2009 Buick Enclave SUV. Thank you.

4.5
Demand Force

Always loved this place but last visit: (1) the person who took the appointment (after hours) was abrupt to the point of rudness, and (2) car smelled of gasoline when I picked it up -- maybe just a spill from putting in the gas. But I've always trusted their repairs and their advice.

5

If you get the dreaded smog test notification from the DMV and are looking for a place to have your car tested, look no further! They performed the test quickly (in about 30 minutes) and were very friendly and knowledgeable. They also scored major points for me for honoring a coupon even though I had forgotten to bring it. They even one-upped themselves and offered me an even lower rate ($34.95 plus state fees) than the one on my coupon ($39.95 plus state fees), as they had a second coupon floating around with a better discount. That's certainly the first and probably one of the only times that a business has been/will be that flexible with coupons. (I'm an old lady at heart so get very excited about my coupons!) Note that they require appointments for smog tests. I called two days in advance and was able to snag one during my lunchtime.

5

Honest, knowledgeable, friendly. Did I mention honest? As I've mentioned before in other reviews, I am the woman-in-charge when it comes to anything mechanical in our family. This includes anything related to both our cars. I'm not a mechanic, but I know what I'm talking about when it comes to autos. I've been badly burned (and seriously insulted) by other mechanics who assume that since I'm a woman, I can't possibly know anything about cars. Dan and Alan at Menlo Atherton Shell don't care about my sex. They only care about doing their job and doing it right. They speak to my level about the repairs needed and what it will cost. I've gone to other places (just on a whim) to get second opinions, and M-A Shell always comes out cheaper and with a more conservative view towards repairs. Two thumbs up. They're careful to give you a reasonable time frame as to when your car will be repaired. It can take a while, but they always keep you in the loop about what's going on, what parts need to be ordered, and when you can expect everything to be done. I can't say enough good things about this place.

5

I love this place. They are very professional and always helpful. Great place to buy gas and get your car fixed. Very knowledgeable about tires as well.

5

SMOG check only $58.20 including certificate. beat redwood city place on woodside's price!! fast, takes appointments. no issues.

5

If you're looking for a mechanic that won't rip you off, this is the place for you. A friend of mine and I have been going here for nearly two years and every time, we're told what the problem is, what the options are, and how much it will cost. They do their best to keep prices affordable. Even as women driving pricey cars, they still offer very reasonable pricing and I have never felt like I was getting the shaft. The staff is knowledgable and always friendly. I took my nephews car in for a new alternator and went down the street to Cindy's nail care while they were working on it. By the time I was done with my manicure / pedicure, they were done with the car. I love it when a plan comes together!

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