Menlo Park Auto Repair

M-A Shell has done it again! With incredible courtesy and efficiency, these guys changed out a dead battery in my car in about 10 minutes. While I waited. They are consistently helpful, thorough and friendly. I wouldn't go anywhere else for gas, service, or even a candy bar.

As always, excellent service!

Car was not smogged.

These folks are great! My car broke down on Thursday and got towed to them. Within 24 hours, they had diagnosed the problem and repaired it. My car was ready Friday afternoon. The part had been recently replaced and was under warranty, so they replaced it at no charge to me. The entire service experience was pleasant and professional. M-A Shell communicates clearly and frequently. This is my third time using the repair shop, and the guys are very honest about options and cost. Thanks so much!

Flexible on timing regarding when I can drop off and pick up and ready when promised. I really appreciate the calls to tell me what the status of my vehicle is and what issues, if any, have been identified. They stand behind their work if a follow up is ever required. A pleasure to do business with.

In taking my car to have its annual service, MA Shell notified me that my timer belt might be prudently replaced. It was explained to me that timer belts should be replaced @ 20,000 miles; or, every 6 years. My car is 8 years old. Previously, I had taken my car to its dealership for annual servicing. The servicing never informed me of this requirement; let alone, suggested it. I appreciate the thoroughness of your servicing. It likely has, proactively, secured my driving safety. Best regards, Gloria Eddie

Always very professional and efficient! Much appreciated!

Great Service!!

Awesome service!!

Went in for a smog check with an appointment. Someone answered the phone, made the appointment. When I went to the appointment they were expecting me. Told me it would be a half and hour, and it was! Paid for it with my coupon and drove out.Great Service. One thing I would share is advice your customers about a exit strategy. I ran over the curb on the way out, and could tell many others before me have done the same. Thanks for excellent service. I will go back for my other car, and recommend Shell. Lisa Kerr