Menlo Park Auto Repair

If you get the dreaded smog test notification from the DMV and are looking for a place to have your car tested, look no further! They performed the test quickly (in about 30 minutes) and were very friendly and knowledgeable. They also scored major points for me for honoring a coupon even though I had forgotten to bring it. They even one-upped themselves and offered me an even lower rate ($34.95 plus state fees) than the one on my coupon ($39.95 plus state fees), as they had a second coupon floating around with a better discount. That's certainly the first and probably one of the only times that a business has been/will be that flexible with coupons. (I'm an old lady at heart so get very excited about my coupons!) Note that they require appointments for smog tests. I called two days in advance and was able to snag one during my lunchtime.

Honest, knowledgeable, friendly. Did I mention honest? As I've mentioned before in other reviews, I am the woman-in-charge when it comes to anything mechanical in our family. This includes anything related to both our cars. I'm not a mechanic, but I know what I'm talking about when it comes to autos. I've been badly burned (and seriously insulted) by other mechanics who assume that since I'm a woman, I can't possibly know anything about cars. Dan and Alan at Menlo Atherton Shell don't care about my sex. They only care about doing their job and doing it right. They speak to my level about the repairs needed and what it will cost. I've gone to other places (just on a whim) to get second opinions, and M-A Shell always comes out cheaper and with a more conservative view towards repairs. Two thumbs up. They're careful to give you a reasonable time frame as to when your car will be repaired. It can take a while, but they always keep you in the loop about what's going on, what parts need to be ordered, and when you can expect everything to be done. I can't say enough good things about this place.

Honest, knowledgeable, friendly. Did I mention honest? As I've mentioned before in other reviews, I am the woman-in-charge when it comes to anything mechanical in our family. This includes anything related to both our cars. I'm not a mechanic, but I know what I'm talking about when it comes to autos. I've been badly burned (and seriously insulted) by other mechanics who assume that since I'm a woman, I can't possibly know anything about cars. Dan and Alan at Menlo Atherton Shell don't care about my sex. They only care about doing their job and doing it right. They speak to my level about the repairs needed and what it will cost. I've gone to other places (just on a whim) to get second opinions, and M-A Shell always comes out cheaper and with a more conservative view towards repairs. Two thumbs up. They're careful to give you a reasonable time frame as to when your car will be repaired. It can take a while, but they always keep you in the loop about what's going on, what parts need to be ordered, and when you can expect everything to be done. I can't say enough good things about this place.

I love this place. They are very professional and always helpful. Great place to buy gas and get your car fixed. Very knowledgeable about tires as well.

I love this place. They are very professional and always helpful. Great place to buy gas and get your car fixed. Very knowledgeable about tires as well.

I bring my Lexus and BMW here for all sorts of maintenance work. Sure, it's a gas station and they don't have a fancy lounge, loaners, or shuttle service but they are staffed by honest, hard working guys. If you want to wait half an hour to check in your car for an oil change and smarmy sales types who talk too much, go to the dealer. Otherwise, come here. To be fair though, the Lexus Service Center in San Jose is great but it's too far from Menlo Park.

I made an appointment for a smog check and mentioned concern about waiting in the cold. When I got there, they had a chair waiting for me inside and they even brought in a heater. They also replaced a burnt out brake light without being asked and for no extra charge. They were very friendly and ran on time and the price with coupon was cheaper than the other two smog stations within 3 miles. I have never received such fabulous service from a gas station. I highly recommend them!

Great service -- I have had two Smog tests performed at Menlo Atherton Shell in the last month. The service has been prompt and reasonably priced. My thanks to everyone at Menlo Atherton Shell. Best regards, TimBaileyGR

Very decent independent service shop. Reasonable rates, skilled mechanics, good communication. One of their greatest features is that you can pick up your car at any time until 9PM. I would recommend this shop for routine service of any vehicle.

SMOG check only $58.20 including certificate. beat redwood city place on woodside's price!! fast, takes appointments. no issues.