I've taken my very reliable Toyota Camry to this shop for years, and as a result of their preventive maintenance, it has literally never had a problem. They replaced the drive chain at which time they also replaced the water pump, as is always advised. A couple of months later when I took the car in for an oil change, they told me that the water pump was leaking and that they would replace it that day for no charge, as it was under repair. They are incredibly honest, as I would never have known it was leaking, and always pleasant, too!